Terms of Service

These Terms of Service govern your use of johnstonesons.shop and any purchase from W. JOHNSTONE & SONS LIMITED (“Johnstonesons”, “we”, “us”). By placing an order you agree to these terms.

About us

W. JOHNSTONE & SONS LIMITED is a company registered in the United Kingdom under company number SC251742, with its registered address at 23 George Street, Dumfries, United Kingdom, DG1 1EA. You can reach us at support@johnstonesons.shop or +44 7307166449.

Products

We sell own-brand, non-food homeware accessories for the drink station. Product images are representative; slight variations in colour and finish can occur between batches and screens. We do not make any medical, safety-certification or performance claims beyond the descriptions given.

Pricing & payment

All prices are shown and charged in US Dollars (USD) and include applicable product pricing as displayed. The total payable, including shipping, is shown at checkout before you pay. Payment is taken at the time of order through our payment processors. We reserve the right to correct obvious pricing errors and to decline or cancel an order affected by such an error, with a full refund.

Orders & acceptance

Your order is an offer to buy. A contract is formed when we send an order or dispatch confirmation. We may decline an order if an item is unavailable, if we suspect fraud, or if there has been a pricing or description error.

Shipping & returns

Delivery is covered by our Shipping & Delivery Policy and returns by our Returns & Refund Policy, which form part of these terms.

Acceptable use

You agree not to misuse the site, attempt to interfere with its security, or use it for unlawful purposes. All site content, including text, images and the Johnstonesons name, is owned by or licensed to us and may not be copied without permission.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be excluded by law, including your statutory consumer rights.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales, without affecting any mandatory consumer protections in your country of residence.

Changes

We may update these terms from time to time. The version in force is the one published here when you place your order.

Contact

Questions about these terms? Email support@johnstonesons.shop or write to W. JOHNSTONE & SONS LIMITED, 23 George Street, Dumfries, United Kingdom, DG1 1EA.